NIRO × Email
Turn emails into meaningful conversations.
NIRO answers customer email from your business knowledge, drafts helpful replies and keeps every thread in one inbox, so your team can step in whenever a customer needs a person.
- No credit card required
- Quick setup
- Cancel anytime
Everything customer email needs, in one place.
NIRO answers routine email from your business knowledge, while your team keeps full control of every thread, reply and draft.
AI Email Replies
NIRO answers customer emails using your approved business knowledge.
Human Inbox
Your team can read incoming emails and see what has been sent from one workspace.
Human Replies
Reply yourself whenever a customer needs a person. The response stays in the same email thread.
Draft & Continue
Create a draft, save it and come back later before sending.
Attachments
See the files customers send, right inside the email thread.
From the first message to the next action.
NIRO understands the request, uses your business information and keeps customer data connected.
Customer Email
Customer sends a question
NIRO Understands
Understands the request
Business Knowledge
Uses approved information
AI Response
Creates the right reply
Human Team
Reviews and takes over
Customer
Receives the response
All connected. All in one customer experience.
Live email experience
A conversation that actually moves things forward.
NIRO doesn't just answer questions. It can guide customers through the next step, including appointment booking and lead capture.
- Understands the email
- Uses your business knowledge
- Creates a helpful draft
- Your team can review or take over
Why email with NIRO?
For customers who would rather write it down.
Give customers a clear, written answer from your business knowledge and move them straight to the right next step.
Respond with context
NIRO uses your approved business information to answer customer questions.
Keep humans in control
Your team can reply, edit drafts or start a new conversation whenever needed.
Keep everything connected
Customer information and conversation history stay connected inside NIRO.
AI email assistant FAQ
The assistant gets its own address on your domain and answers customer emails in the same thread. Your team works in the same inbox: read mail, reply as a human, compose new emails, save drafts, and attach up to 5 files of 10 MB each.
About 10 minutes, plus adding a few DNS records at your domain provider and waiting for them to take effect.
No. NIRO is one assistant with one knowledge base, one calendar and one customer record. The same answers, bookings and customer history apply whether someone messages your website, WhatsApp or Instagram.
Your website chat widget, WhatsApp, Instagram DMs, email and voice in the browser. Your team can also manage Instagram comments from the NIRO dashboard.
Give every customer email a smarter response.
Let NIRO handle customer email while your team focuses on the conversations that need a human.