NIRO × Website
Turn website conversations into real customer relationships.
NIRO turns website visits into meaningful customer conversations, answering questions, capturing leads, booking appointments and bringing your team in when needed.
- No credit card required
- Quick setup
- Cancel anytime
More than a chat widget.
NIRO answers questions using your approved business knowledge, collects the details you need, books appointments and knows when to bring your team into the conversation.
AI Conversations
Answer customer questions using your approved business knowledge.
Lead Capture
Collect names, contact details and information naturally during conversation.
Appointment Booking
Guide customers through services, staff, dates and available time slots.
Human Handover
When a conversation needs a person, NIRO alerts your team and steps aside.
Custom Website Widget
Match the widget to your website with your own colours, logo, font and placement.
From the first message to the next action.
NIRO understands the request, uses your business information and keeps customer data connected.
"Hi, I'd like to book a facial this weekend."
Customer
Sends a message
Website
New message received
NIRO
Understands the request
Knowledge
Checks your business information
Calendar
Finds available slots
CRM
Updates customer record
"Your appointment is confirmed!"
Customer
Receives the answer
All connected. All in one customer experience.
Connect your website to NIRO.
Add the NIRO website assistant to your site and configure how it looks, behaves and connects with your customers.
- Customize your widgetMatch NIRO to your brand with your colours, logo, font and placement.
- Add your business knowledgeUpload documents, connect your website or add images such as menus and price lists.
- Go liveStart answering questions, capturing leads and booking appointments.
More than a website chat.
Turn website visits into conversations, qualified leads and lasting customer relationships.
Respond instantly
Answer visitors' questions on your website the moment they ask.
Turn interest into action
Guide visitors from a first question toward qualified leads and appointments.
Keep the relationship connected
Customer information and conversation history stay connected inside NIRO.
Turn website interest into real customer conversations.
Engage visitors, answer their questions and guide them to the next step in one seamless experience.
- Capture qualified leads
- Show available appointments
- Reduce unnecessary back-and-forth
- Bring your team in when needed
- Visitor question
- NIRO reply
- Live chat
- Lead captured
- Appointment booked
Website chatbot FAQ
Paste one code snippet into your site, just before the closing body tag. It works on any website or CMS and takes about 5 minutes.
Yes. You can set colours, position, logo, font and launcher text, with a live preview before saving. You can also add a pre-chat form, ready-made FAQ buttons, and shortcut buttons to WhatsApp, Instagram, email and voice.
Yes, on your website (up to 5 per message), WhatsApp and Instagram. Your team sees every photo in the inbox. The assistant reads any caption, but it does not analyse the image itself.
A business email, access to your website's domain settings and your business documents. For WhatsApp you also need your Facebook login, the business phone with the WhatsApp Business app, and a card for Meta's billing.
No. NIRO is one assistant with one knowledge base, one calendar and one customer record. The same answers, bookings and customer history apply whether someone messages your website, WhatsApp or Instagram.
Your website chat widget, WhatsApp, Instagram DMs, email and voice in the browser. Your team can also manage Instagram comments from the NIRO dashboard.
Turn every website visit into a meaningful conversation.
Let NIRO answer questions, capture leads and book appointments while your team focuses on the conversations that need a human.